Reach Ten Communication Sdn Bhd

Incorporated in 2005, Reach 10 operates as an established telecommunications service provider, delivering comprehensive and integrated solutions across diverse market segments. The company holds critical licenses under the Communications and Multimedia Act 1998, functioning as a Network Service Provider (NSP), a Network Facilities Provider (NFP), and an Application Service Provider (ASP). This robust licensing framework enables Reach 10 to cater to the stringent requirements of government entities, large enterprises, mobile network operators (MNOs), and rural communities. With a mission to provide end-to-end communication solutions, Reach 10 specializes in the design, supply, installation, integration, operation, and maintenance of advanced telecommunications infrastructure, encompassing both active and passive components within the digital ecosystem.

Reach 10 leverages a multifaceted technical portfolio to address varying connectivity demands. Its core offerings include advanced satellite-based communication networks and sophisticated fibre optic infrastructure. Within satellite communications, the company provides a full spectrum of services, from backhauling broadband satellite to dedicated Internet access solutions, Wide Area Networks (WAN), and private network deployments. A key element of its satellite capabilities involves robust VSAT solutions, powered by cutting-edge iDirect technology, offering scalable and bandwidth-efficient connectivity. These VSAT services support critical applications such as VoIP, video conferencing, Virtual Private Networks (VPN), SCADA systems for industrial control, Point-of-Sale (POS) transactions, and Enterprise Resource Planning (ERP) systems, utilizing both Ku and C band frequencies. Furthermore, Reach 10 is an authorized provider of Starlink Business Packages, extending low-latency satellite broadband to remote and underserved locations. Complementing its satellite expertise, the company designs and rolls out advanced fibre optic networks, ensuring high-speed, reliable terrestrial connectivity for its clientele.

The applicability of Reach 10’s services spans a wide array of critical sectors, solving specific operational challenges with tailored connectivity. For Businesses & SMEs, the company facilitates digital transformation and seamless operations, while the Construction & Development industry benefits from reliable internet access at remote project sites. In the realm of Emergency & Public Services, Reach 10 provides always-on connectivity crucial for critical missions and disaster response. Its solutions are vital for Agriculture & Rural Communities, bridging the digital divide and connecting remote locations previously lacking adequate infrastructure. The Hospitality & Resorts sector relies on Reach 10 to ensure guests and staff remain effortlessly connected. Significantly, the company serves the demanding Maritime & Offshore industries, delivering reliable internet access even in the most challenging environments, including oil and gas platforms, and supporting mobile backhaul for telecommunications operators.

Operational value is central to Reach 10’s service delivery, characterized by reliability, extensive reach, and comprehensive managed services. The company prides itself on an application-centric approach, ensuring that all clients receive the most efficient and tailored connectivity solutions, backed by rigorous Service Level Agreements (SLAs). For its VSAT services, operations are managed in collaboration with Measat, a prominent satellite operator, enhancing network stability and performance. Reach 10’s commitment to providing end-to-end solutions covers the entire lifecycle, from initial planning and deployment to continuous operational support and maintenance, including oversight of telecommunication infrastructure such as towers and monopoles. By building, operating, and maintaining infrastructure, and securely leasing site space to MNOs, Reach 10 acts as a pivotal enabler of robust and secure telecommunications services, ensuring consistent and dependable connectivity for its diverse client base across Malaysia and internationally.