Kacific Broadband Satellites

Kacific is a next-generation broadband satellite operator dedicated to delivering universal, fast, and high-quality internet access throughout the Asia Pacific region. With a mission focused on affordability and reliability, Kacific leverages robust satellite technologies and an agile business model to connect underserved populations. Operating across 25 countries, its extensive network serves over 600 million people, utilizing 56 advanced satellite spot beams from the Kacific1 satellite. This satellite, built by The Boeing Company and launched by SpaceX, forms the cornerstone of Kacific’s infrastructure. Strategic alliances with key industry partners such as Sky Perfect JSAT, ST Engineering iDirect, and Kratos, alongside governmental collaborations like those with PAKSAT, the Department of Information and Communications Technology (DICT) in the Philippines, and global initiatives like Microsoft Airband, solidify Kacific’s ecosystem for expanding digital inclusion and regional connectivity.

At the core of Kacific’s offering is its advanced Ka-band satellite technology, specifically engineered for high-throughput data transmission and spectral efficiency. The Kacific1 satellite, complemented by strategic partnerships such as the utilization of 11 Ka-band spot beams on the Paksat MM1 satellite for expansion into Pakistan, provides substantial capacity for diverse connectivity needs. Ground infrastructure and gateways, developed by Kratos, are strategically deployed across the Asia Pacific to ensure seamless network operations, with the multiservice VSAT platform, Newtec Dialog® from ST Engineering iDirect, providing advanced and efficient user terminals. Kacific’s innovative product suite includes Gigstarter, offering flexible prepaid internet plans for homes and small businesses; FlexVNO, which provides dedicated wholesale bandwidth for ISPs and telcos to customize services; and the CommsBox series, comprising portable, all-in-one solutions designed for rapid deployment in emergency and disaster zones. Further enhancing deployment efficiency is PointCast, an auto-pointing VSAT system that simplifies installation without requiring specialist technicians, supporting both Ku and Ka-band frequencies across various dish sizes. The SatPack solution extends this capability, offering a highly transportable, rugged, and rapidly deployable system featuring a military-grade antenna and auto-pointing acquisition for immediate, high-speed connectivity in demanding environments, boasting 99.97% service availability.

Kacific's services are precisely tailored to address critical connectivity gaps across a diverse range of sectors, enabling digital transformation and operational resilience. For governments and non-governmental organizations, its solutions support vital public services, from enhancing emergency communication networks with nationwide CommsBox deployments, as seen with DICT in the Philippines, to facilitating remote education and telehealth initiatives in isolated communities. In the enterprise segment, Kacific provides robust connectivity for businesses in underserved areas, including enterprise backup solutions and remote data collection for industrial applications such as mining, construction, and agriculture. The company’s offerings extend to maritime and offshore connectivity, providing essential services at sea. For telecommunication providers, Kacific enables mobile backhaul and fibre backup, effectively bypassing terrestrial infrastructure limitations. Through these targeted applications, Kacific empowers over 500,000 end-users and has connected thousands of schools and healthcare facilities, fostering significant socio-economic development and disaster resilience across the region.

Kacific’s operational framework prioritizes robust service delivery and comprehensive support, ensuring consistent and reliable connectivity. The network’s 99.97% availability for its Ka-band services, backed by 24/7 monitoring from its Singapore Operations Center, underscores its commitment to uninterrupted performance. With an extensive footprint covering 25 countries and leveraging its network of over 600 local partners and distributors, Kacific ensures widespread access and localized customer assistance. Products like SatPack, which includes a 1-year prepaid plan with unlimited data, exemplify an offering designed for affordable connectivity and ease of use, reducing barriers to entry for critical users. Furthermore, Kacific actively invests in its distribution network by training and certifying authorized installers, empowering communities and fostering local economic growth. This integrated approach, combining scalable broadband models with deep regional expertise and end-to-end support from satellite payload operations to network management, allows Kacific to bridge the digital divide efficiently and cost-effectively, significantly impacting economic growth, education, and healthcare across the Asia Pacific.