SATSOL Limited

SATSOL operates as a premier Internet Service Provider, Digital Television broadcaster, and comprehensive IT solutions provider, strategically positioned as an authorized Starlink reseller in the Solomon Islands. With a foundational commitment to bridging digital divides and fostering economic growth, SATSOL delivers robust and reliable communication infrastructure across the archipelago. The company’s mission is to empower homes, businesses, and government entities with advanced connectivity and expertly managed services, underpinned by stringent operational standards evident in its ISO 9001:2015 Quality Management Systems and ISO/IEC 27001:2013 Information Security Management Systems certifications.

The technical backbone of SATSOL’s offering includes a sophisticated blend of terrestrial and satellite technologies. Its advanced fibre optic infrastructure provides subscribers with high-speed, low-latency internet access, supporting up to 150 Mbps and fully compatible with IPv6 service. For mission-critical enterprise applications, SATSOL offers dedicated internet access (DIA) with uncontended bandwidth, ensuring consistent performance for cloud-based applications and seamless video conferencing. Complementing its fibre network, SATSOL leverages cutting-edge LEO satellite technology through Starlink, providing high-throughput connectivity with typical download speeds between 40-220+ Mbps and latency as low as 40-60 ms. This resilient architecture is further enhanced by traditional VSAT backup solutions, guaranteeing uninterrupted service even in the face of unforeseen outages to primary connections. SATSOL also deploys state-of-the-art networking equipment, including Wi-Fi 6 routers, carrier-grade outdoor access points, and the innovative SATSOL StarBase, which integrates solar power and advanced carrier-grade networking for off-grid reliability.

SATSOL’s diverse service portfolio is tailored to meet the distinct demands of various sectors. For residential broadband and small business productivity, fibre and Starlink services enable seamless streaming, efficient remote work, and uninterrupted online gaming. In the enterprise sector, SATSOL provides critical enterprise connectivity solutions that support mission-critical operations, facilitating large file transfers, secure cloud access, and robust inter-office communication. The unique capabilities of Starlink are particularly transformative for maritime communication and mobility solutions, providing stable, high-speed internet for vessels, mobile units, and remote expeditions, ensuring continuous connectivity for navigation systems and operational data in challenging environments. Furthermore, SATSOL’s services empower essential public services, enabling telehealth applications for rural clinics, supporting digital learning tools in schools, and facilitating real-time data access for 24/7 medical facilities.

Operational excellence defines SATSOL’s commitment to its clientele. The company guarantees robust service delivery through clearly defined service-level agreements (SLAs) for uptime and performance. Customers benefit from uninterrupted connectivity achieved through inherent network redundancy and optional satellite backup for dedicated fibre connections. SATSOL provides extensive 24/7 professional support, including after-hours assistance from local teams, ensuring rapid issue resolution. Its comprehensive service includes expert professional installation, with specialised solutions for vessels and vehicles, along with a lifetime warranty on Starlink dishes activated through SATSOL. Beyond basic connectivity, SATSOL offers sophisticated managed network security, bandwidth management, and transparent account monitoring through a customer portal, reflecting its dedication to operational integrity, account transparency, and comprehensive quality management systems.