Connect Services Liberia LLC

As a leading Internet Service Provider and comprehensive ICT provider in Liberia, Connect is dedicated to enabling robust digital transformation and ubiquitous connectivity across the nation. Operating as an integral part of the MADA Group, an entity with a significant global operational footprint spanning Europe, the Americas, the Middle East, Africa, and Southeast Asia, Connect leverages two decades of telecommunications expertise. The company's core mission is to deliver high-speed internet and advanced ICT solutions, empowering consumers, small businesses, enterprises, NGOs, and government institutions. Connect's diverse technology ecosystem includes strategic partnerships with global leaders, positioning it as an official Starlink Authorized Reseller, a trusted Cisco Partner, a certified Microsoft Solutions Provider, and an innovative Peplink collaborator, ensuring a broad spectrum of enterprise networking, cybersecurity, and cloud solutions.

Connect’s infrastructure is engineered for resilience and performance, built on a foundation of cutting-edge connectivity solutions. The company provides extensive coverage through advanced Fiber Optics, deploying a marine fiber cable that connects Liberia directly to Europe, ensuring high-capacity and high availability internet. For urban areas like Monrovia, Connect offers reliable LTE fixed wireless technology, utilizing licensed frequencies to deliver stable and fast broadband. Complementing terrestrial networks, Connect offers Starlink Priority Service as an authorized reseller, delivering low-latency satellite broadband to remote operations, businesses, and institutions across Liberia. Additionally, a full suite of VSAT services is available, including turn-key project deployment, internet connectivity for rural areas, multi-branch solutions, and operational maintenance of hubs and remote terminals. All these services are anchored by a state-of-the-art data center, developed in partnership with Cisco, featuring a redundant, secure edge network that guarantees high-performance connectivity.

The services provided by Connect are meticulously designed to address the specific challenges and requirements of various sectors. For large organizations, the fully managed MPLS private network facilitates secure and efficient interconnection of multiple sites, allowing for the convergence of data, voice, and video traffic over a single IP network. Businesses and institutions benefit from secure network infrastructure and cybersecurity defense capabilities, implemented through strong partnerships with Cisco and Fortinet. Connect also powers digital transformation initiatives through enterprise cloud solutions, supporting organizations in adopting and managing Microsoft 365 productivity suites, including Exchange Online, Teams, SharePoint, and OneDrive, enhanced with robust security features. For critical government and financial institutions, Connect designs, deploys, and supports complete end-to-end ICT ecosystems, ensuring operational continuity and compliance, while Peplink connectivity solutions offer robust, reliable, and innovative options for challenging environments like the maritime sector and remote industrial sites.

Connect is committed to delivering operational excellence and unparalleled value through its managed services model. The company guarantees a reliable and seamless connectivity experience, underpinned by a highly advanced, high availability infrastructure with fully dedicated capacity and built-in redundancy. Customers benefit from 24/7 technical support, provided by a team of highly trained and certified engineering resources who offer expert installation, network integration, and ongoing assistance. Connect provides customized solutions tailored to specific organizational needs, backed by an unwavering commitment to competitive pricing and prompt customer response. With enterprise-level SLA commitments, Connect ensures business continuity and peace of mind, positioning clients for future growth through scalable solutions that adapt to evolving technological landscapes and increasing demands for secure, stable, and high-performance connectivity anywhere in Liberia.